Operations: POS & Orders

Kitchen Display System (KDS)

4 min read

The Kitchen Display System (KDS) is a real-time digital order board that replaces traditional paper tickets. It ensures your kitchen staff stays organized, reduces errors, and keeps service moving fast.

1

Access the Kitchen view from the sidebar (exclusive to Cook and Owner roles).

2

Incoming orders appear as digital cards instantly. Each card shows the Order ID, elapsed time, items, and quantities.

3

Tap 'Start Preparing' on a card to let the team know you've begun work. The card color will update to reflect this status.

4

Once finished, tap 'Mark Ready'. The order will move to the 'Recently Ready' tab and a notification will be sent to the server/cashier.

5

Use the filters to search for specific orders or filter by order type (Dine-in, Take-away, Delivery).

The elapsed time counter on each card helps you prioritize orders. Cards that have been pending the longest stay at the top to ensure first-in, first-out service.

Kitchen Display System (KDS) | Tutorials